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Pridados

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  • MECCA KAFTAN

    MECCA KAFTAN

    ₦48,850
  • Tutti Kimono

    Tutti Kimono

    ₦40,800
  • Malika Kaftan

    Malika Kaftan

    ₦40,800
Popup Example FAQ Shipping Payment Size Contact
Logo
Fit XS S M L XL XXL
Size 8 10 12 14 16 18
Hip 36 38 41 44 47 50
Bust 34 36 38 41 44 47
Waist 26 28 31 33 36 39
Shoulder 15.5 15.5 16 16.5 17 17.5
Sleeve Width 10.5 12 12 13 14 15

Here to help you


Email: pridadoscares@gmail.com

Phone: +234 813 783 2721

Crown Court 1, Oniru, Lagos

       

Shipping Policy


All orders are shipped from our processing center in Lagos, Nigeria, through our trusted delivery partner.

Once your order is received, you will receive a confirmation directly from us.

Depending on your payment method, we will begin processing your order for shipping as soon as payment is confirmed.


Lagos: Orders are delivered within 2-3 business days once payment has been confirmed.

Other States: Orders are delivered within 2-7 business days once payment has been confirmed.

International: Orders are delivered within 7-14 business days once payment has been confirmed.

Upon dispatch, you’ll receive a tracking number from our trusted delivery partner, allowing you to monitor your order as it makes its way to you.

Shipping costs are calculated at checkout, based on your country and region.


Delivery

Your order will be delivered on business days and may require a signature upon arrival. To ensure a smooth delivery, please ship to an address where someone is available to receive the package on your behalf.

In the event of any delays, we will promptly reach out to you with an update.

Please note that public holidays in your country may affect delivery timelines, and unfortunately, we have no control over additional delays caused by this.

For misplaced packages, Pridados will resend the order once confirmed by the shipping company. However, we are not responsible for issuing refunds for lost packages.

If no complaint is raised within 14 days of receiving your order, we will consider the package successfully delivered and the matter resolved.


Customs & Duties

Please be aware that international orders may be subject to additional customs taxes and duties, depending on the regulations in your country. While we cannot control these charges, we recommend consulting your local customs office for further information before placing an order. Any additional fees incurred will be the responsibility of the customer.

Payment Policy


Orders are only processed after payment has been confirmed. We accept Bank Transfers to our Naira, Credit / Debit Card payments.


Returns/Exchange Policy

If you are not satisfied with your purchase, you can request a return within 7 days of receipt of your order.

To return one or more items from an order, all of the following conditions must be met:


The return must be requested within 7 calendar days of the delivery date.

The item must be in its original, unused, unaltered, and unwashed condition.

The item must be returned with the tags and packaging in its original condition.

Customers are responsible for covering the cost of return shipments and coordinating the return with their local post.

Please note: custom orders and items bought on sale or at a discount sale are not eligible for returns.

We do not offer exchanges, please return your order and place a new one with the coupon code you receive from your return.


International Returns

Please ship returning international packages with your country/region’s local shipping carrier and be sure to use standard shipping. For added safety, please insure all packages and obtain a tracking number.

For international returns, kindly note that custom charges incurred will not be paid by PRIDADOS. The customer is responsible for covering the cost and in the case where we pay the charges, the amount paid will be deducted from the refund amount or store credit.


Refunds

PRIDADOS does not offer cash refunds but we can offer store credit for items returned in good condition within the 7 days window. We can only process the store credit refund after we have received the package at our warehouse. Please note: shipping fees and duties will not be refunded.

Do note that by purchasing on our website you are agreeing to this policy, so please read all carefully and ask for our assistance if required. You can email us on info@pridados.com.

FAQ


We offer a wide range of sizes from XS to XXL, including custom sizes for select pieces. Please refer to our size guide for detailed measurements.

You can find our size chart on each product page, which includes detailed measurements to help you choose the right fit. If you’re between sizes or unsure, feel free to contact us for assistance.

Yes, we offer customization on certain designs. If you’re interested in a custom piece, please contact us with your specific request, and we’ll guide you through the process.

We accept returns and exchanges within 7 days of receiving your order, provided the items are unworn and in their original condition. For more information, please see our Returns & Exchanges page.

Standard shipping typically takes 3-7 business days, depending on your location. We also offer expedited shipping options at checkout for faster delivery.

Yes, we ship worldwide! Shipping times and costs vary by destination, which will be calculated at checkout.

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package directly on the shipping provider’s website.

We accept all major credit and debit cards.

We strive to process orders quickly, so changes may not always be possible. If you need to make any adjustments, please contact us as soon as possible, and we’ll do our best to assist you.

Each piece comes with care instructions to help maintain its quality. For most garments, we recommend gentle washing, either by hand or on a delicate machine cycle, and air drying.

We take pride in using high-quality, ethically sourced fabrics. Each product page includes a description of the materials used for that particular item.

For any inquiries, you can reach our customer service team via email at [Pridadoscares@gmail.com] or through the contact form on our website. We aim to respond within 24 hours.

Not at the moment. It’s currently in the works.

We occasionally offer discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on the latest offers.

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